How to get advice

It’s simple and free to contact us, in lots of ways.

Here to help.

Our main general office is located in central Middlesbrough and is open for drop in advice and assistance. Telephone and email advice is also available. View our contact page to find out how to get in touch.

Our community welfare benefit advice service supports the work of our main general office, and works in partnership with Middlesbrough Councils Welfare Rights Unit, Age UK Teesside, Cleveland Housing Advice Centre and ACTES, to deliver easily accessible community advice. See below for the locations.

A picture of Citizens Advice Middlesbrough's office.

“Welcome to Middlesbrough Citizens Advice”

Kelly Brimbore, Newcastle

Broad range of help & advice on offer.

Housing

You can get advice about renting from a private landlord, or from the Council or a housing association.

Debt

We can help you with a wide range of debt issues including: Council Tax, Rent, Credit Cards, Loans and Catalogues.

Energy

We can help if you are having an issue with your energy (electric and gas) supplier.

Employment

At work, you can be faced with many difficult issues, so it is essential to know your rights and how to solve problems. We can help.

Welfare Benefits

We can provide advice and support on Welfare Benefits, and can conduct a benefit check for you.

Consumer

Has something gone wrong with a purchase? Were you pressured into buying something? We can help.

Advice locations

Select your preferred advice location below.
For the Unclaimed Benefits Campaign locations, see the leaflets.

Citizens Advice Middlesbrough

Address & Contact

9 Linthorpe Road
Middlesbrough
TS1 1RE

01642 802282

advice@mcab.org.uk

Opening Times

Drop In (9 Linthorpe Road):
Monday: 10am - 12pm
Tuesday: 10am - 12pm
Wednesday: 10am - 12pm
Thursday: Not Open for Drop Ins
Friday: 10am - 12pm

‍01642 802282 ‍Telephone (we will take your details to be contacted):‍
Thursday: 10am - 12pm

Telephone and email advice (once we have your details):‍
Monday: 9am - 4pm
Tuesday: 9am - 4pm
Wednesday: 9am - 4pm
Thursday: 9am - 4pm
Friday: 9am - 3pm

Advice Type

All Advice types

View on Google Maps

Unclaimed Benefits Campaign

Address & Contact

Various weekly sessions in the Middlesbrough area.

Tuesday afternoons, and Friday mornings.

Appointment only.

Advice Type

Welfare Benefits

View on Google Maps

To make an appointment call 01642 802303, or ask at hub reception.

Not Local?

Visit the national Citizens Advice website